Get Help

We usually respond within a few hours. Check the FAQ below before submitting.

How fast is delivery?

Orders are delivered automatically within seconds of payment confirmation. Check your order in your account or the email provided at checkout.

What if I don't receive my order?

Check your account under "My Orders" and click "View Keys". If you paid as guest, the keys were shown on the order complete page. Contact us if you still have issues.

Do you offer refunds?

We offer refunds if the item is provably non-working and we cannot replace it. Contact support within 24 hours of purchase.

How do I add funds to my balance?

Log into your account, go to "Add Funds" and choose an amount. Pay via PayPal or card.

Is my payment secure?

Yes. All payments are processed by PayPal or Stripe — we never store your card details.

Still need help?